Experienced Head of Operations and Senior Manager with a strong background in facilities, property, and service-based industries.
I’ve successfully led operations for public and private clients including DVLA, HMRC, local councils, and social housing associations specialising in temporary and sheltered/ supported accommodation
Skilled in leading teams, managing large-scale operations, developing and scaling up company and operational infrastructure and delivering results across HR, compliance, budget control, and remote workforce management.
I bring hands-on expertise in hard and soft FM, M&E operations, and CAFM systems.
Passionate about building high-performing teams, I focus on continuous improvement, change management, P&L, budget control and service charge/ PFI experienced